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1.
Total quality management in human service organizations

by MARTIN, Lawrence L.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Newbury Park : SAGE, c1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M3818t] (1).

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2.
Performance management in government : contemporary illustrations

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.6 P4388] (1). Items available for reference: Biblioteca Graciliano Ramos [Call number: 352.6 P4388] (1).

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3.
Competencias criticas : dez novas ideias para revolucionar a empresa

by BAND, William A.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 1997Title translated: Touchstones.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01B2141c] (1).

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4.
Creating high-performance government organizations : A practical guide for public managers

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.12C9122c] (2).

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5.
Institutional dualism and international development : a revisionist interpretation of good governance

by BRINKERHOFF, Derick W | GOLDSMITH, Arthur A.

Source: Administration & Society Material type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Thousand Oaks : SAGE, May 2005Availability: No items available

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6.
The new North America : report on discussions among experts and public servants - September - November 2003

by HIGGINBOTHAM, John | GINTER, Kevin.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Ottawa : CCMD, 2003Title translated: La nouvelle Amérique du Nord;sommaire des discussions entre experts et fonctionnaires - Septembre - Novembre 2003 .Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.13H635n] (1).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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